Ready to use conversation analytics platform developed on the latest technology to present valuable insights from all customer conversations in real-time!

Process your customer interactions to derive new insights
Catalysts to continuous improvement in CX, through an intuitive self-learning customer environment

  • Total data security
  • Continuous learning
  • Quality of Service
  • Effective selling
  • Multi-cloud

INSURANCE Fact check – every customer conversation.
Immediate alert on compliance failures
Complete data security
GOVERNMENT Spot vulnerable callers in real-time
Automatic alert to authorities
Automated survey analysis
CALL CENTERS Quality check 100% of customer interactions
Validate customer sales in real-time
Self learn to improve service performance
Measure customer sentiments on every conversation

Our Services


Using our unique conversation hub software and dedicated team of experts, we will listen for you and bridge the gap between customers, data and the way it’s read.


Unchecked non-compliance by contact centres can cost business dearly. Regulators have toughened the rules around personal data security and take a hard line on data breaches.


Empower your sales people to increase their motivation and conversion rates with our practical online Sales Performance Management platform.


Improve service efficiency and customer interaction through situation-driven learning, using our online Self Learning Coaching platform.

Transforming Quality & Compliance with Artificial Intelligence.

As customer demands for seamless, personalised service increases, businesses are turning to AI robots to meet these demands. A series of reports from CXReview will explore the impact of AI on the business, the contact centre and the customer.

Schedule a Demo

Customer Experience (CX) expertise to design and develop your CX strategy for greater customer satisfaction.